GUEST TERMS & HOUSE RULES

CHECK-IN & CHECK-OUT
Check-in from 2pm onwards.
Check-out by 11 a.m. Late check-out is subject to availability and may incur an additional charge.

For security reasons, guests are required to verify their identity by presenting a passport or identification card (AADHAAR) at check-in.

CHILDREN
Villa Vani and Jeeva Nilaya are not suitable for infants or children under 7. For this reason, we cannot host groups with children under 7 years of age. Guests arriving with a child under 7 without prior approval may be refused check-in or required to leave the property.

VISITORS
Villa Vani: To protect the privacy and experience of our guests, outside visitors are not permitted.
Jeeva Nilaya: Day visitors are welcome at your discretion. Only registered guests may stay overnight.

ANIMALS
We are sorry, animals are not allowed.

PEACE & QUIET
Please be considerate of our guests and neighbours. Parties and loud music are not permitted, and we request quiet after 10 p.m.

COOKING & KITCHEN USE
Villa Vani: No cooking facilities available to guests.
Jeeva Nilaya: The kitchens are fully equipped for self-catering and guests are welcome to cook.

OUTSIDE FOOD & DRINK
Outside food deliveries are welcome at both properties.

SMOKING
Smoking is strictly prohibited inside all rooms and indoor areas. Guests may smoke in designated outdoor areas only.

VEHICLES
Limited parking is available on a first-come, first-served basis.

OCCUPANCY
Only registered guests may stay overnight. The maximum occupancy of your room, suite or residence must not be exceeded without prior approval.

PERSONAL BELONGINGS & LOST PROPERTY
We cannot accept responsibility for lost, misplaced, stolen or damaged personal belongings.

Items left behind will be stored for up to 30 days and we will make reasonable efforts to contact you. Perishable items, toiletries and underwear will be discarded.

DAMAGE & MISSING ITEMS
Guests are responsible for any damage to the property, furnishings or contents caused by themselves, members of their group or their visitors, beyond reasonable wear and tear. We reserve the right to recover the cost of repairing or replacing damaged or missing items, including damage discovered after departure.

GUEST CONDUCT & RIGHT TO REFUSE SERVICE

We reserve the right to refuse check-in or require a guest or visitor to leave where their conduct threatens the safety, security or comfort of other guests, staff, neighbours or the property. This includes illegal activity; threatening, abusive or seriously disruptive behaviour; damage to property; possession of illegal or dangerous items; exceeding permitted occupancy; non-payment; or serious or repeated failure to comply with these terms and house rules. Where a guest is refused check-in or required to leave due to a breach of these terms, no refund will be provided.